FAQ Frequently Asked Questions
- How do your products work?
Elishéa products replenish deficiencies of antioxidants, vitamins, and minerals resulting in dry skin, wrinkles, and pigmentation, and other skin disorders. Elishéa Skin Care products stimulate the body’s production of elastin and collagen, the vital structural components of skin, which decline with aging. Increased production of elastin and collagen enhance the skin’s elasticity and youthful appearance.
- Do you have samples?
We do not have samples. We have created smaller sizes of our anti aging skin products which are affordable and are available as a set.
- What is your return policy?
We hope that you will be delighted with your order. If for any reason you are not completely satisfied, we will be happy to offer a refund, exchange or replacement on goods returned to us within 14 days of your receipt of goods, provided they are in their original, unopened and unused condition. Please note that we can not offer refunds or exchanges on any opened cosmetic product due to hygienic considerations. If you received the wrong item, we will exchange gladly. If you receive any defective item we will exchange, no questions asked.
- Are you using preservatives?
We use only natural preservatives such as T-50 = Vitamin E or grapefruit seed extract.
- What are you using for fragrance?
We use only essential oils for fragrance and they are chosen carefully to uplift the woman’s mind and give a feeling of well being.
- What are you using for color?
We use only natural skin care ingredients as color. Green from parsley, Red from alkanet or natural color.
- What is the shelf life of your products?
Generally the shelf life is one year but you can extend the shelf life by refrigerating the products.
- How much do you charge for shipping?
This will be determined based on how fast you would like your products delivered to you. The shipping fee will be added to your invoice.
- Do you ship internationally?
- Where are your products manufactured?
Elishéa products are manufactured in Delray Beach Florida in the Elishéa laboratory.
- Do your products have sun protection?
Our green cosmetics do not have chemicals for UV protection because Dr. Elisha follows nature's wisdom for protecting against sunlight. For example: Hazelnut is an oil which can filter sun rays. Rosemary, Vitamin C and E also have the ability to block sunlight.
If you are sensitive to sunlight you should always use additional sun protection for coverage.